Members

Health & Wellness

Last Updated: March 14, 2024 at 10:04 am

At BCBSAZ Health Choice Pathway (HMO D-SNP), your health is our priority.

Did you know BCBSAZ Health Choice Pathway has a member rewards program? It is called Healthy Rewards, and it encourages members to get healthy and stay healthy.

Eligible members can earn rewards by completing healthy activities such as an annual wellness visit with your primary care provider. You can get rewarded with a gift card for completing important health care activities such as:

  • Annual wellness exams
  • Breast cancer screenings
  • Colon cancer screenings

Visit our Healthy Rewards page to learn more!

Have you completed your Health Appraisal? Earn a $25 prepaid card for completing it today! 

BCBSAZ Health Choice Pathway cares about you. We want to make sure all your healthcare needs are met.  Please take a few minutes to print and complete the Health Appraisal linked below.  This information is used to better understand what healthcare needs you may have and how we can help you stay healthy. 

Health Appraisal
Valoración Medica

Once completed, please mail to:
BCBSAZ Health Choice Pathway
P.O. Box 52033
Phoenix, AZ 85072

We mail you an Health Appraisal when you enroll with BCBSAZ Health Choice Pathway and once a year. We provide a mail return envelope for your use. If you prefer to complete the Health Appraisal on the phone with one of our Care Managers, please call 1-800-656-8991, TTY 711, 8 a.m. and 8 p.m., 7 days a week. Members earn a $25 prepaid card for completing a Health Appraisal. 

Care Management programs

BCBSAZ Health Choice Pathway nurses and health care professionals to assist you and/or a family member get the health care you need. Our staff works closely with you and your health care team.  This can include your primary care provider, specialist, and, behavioral health team. This is a service that we offer to help you better understand your health condition, medication, or any other services you may need to promote healthy living.

You may be eligible for Care Management programs if you:

  • Have a health condition like: coronary artery disease, congestive heart failure, COPD, diabetes, hepatitis C, HIV, high blood pressure, or COVID-19
  • Have a high-risk pregnancy
  • Are getting a transplant
  • Use the emergency department or hospital frequently
  • Were readmitted to a hospital less than 30 days after a discharge
  • Use a high dosage of pain medicines or anxiety medicines for more than 90 days
  • Have an opioid use disorder
  • Are transferring between different care settings. This can include discharges from the Arizona State Hospital or release from jail or prison.
  • Have special health care needs
  • Need help getting the right care
  • Have been referred to us by someone on your care team

How to use these services:

Members in Care Management programs have an assigned Care Manager. The Care Manager may call you to discuss your needs, review your records, and coordinate with your health care team to help you get the care, educational information, and resources you need. The Care Manager will work with you to develop a care plan with interventions and goals that address your needs. Please call 1-800-656-8991, TTY 711, 8 a.m. and 8 p.m., 7 days a week for assistance. 

How to Opt-In or Opt-Out of these services:

Please call our Member Services Line at 1-800-656-8991 if you have questions. Our representatives can help you:

  • Request our Care Management programs
  • Opt-Out of our Care programs. You have the right to opt-out at any time.

 

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