Our Member Services team is always ready to serve our members.

On January 1, 2021, our plan name will change from Health Choice Generations to Health Choice Pathway.

If you should have any suggestions as to how to improve the plan to better suit your needs; if you have questions about what benefits you receive as a Health Choice Generations (HMO D-SNP) member; or if you are thinking of switching plans and want to compare benefits, please call Member Services at 1-800-656-8991, TTY 711, 8 am – 8 pm, 7 days a week.

Or, you may e-mail Member Services at

We invite you to call or write to us at:

Health Choice Generations
410 N. 44th Street, Ste. 900
Phoenix, AZ 85008

Claims should be mailed to:
Health Choice Generations 
Attn: Reimbursement Services
P.O. Box 52033
Phoenix, AZ 85072-2033

Phone: 1-800-656-8991
TTY: 711
Fax: 480-784-2933


If you are a reporter or need to contact our media relations team, please send your request to


Last Updated: 09/24/2020

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