Provider Education


As a Health Choice provider, we want you to have access to resources to assist you and your team in navigating our provider portal, coding, billing practices and more.

On January 1, 2021, our plan name will change from Health Choice Generations to Health Choice Pathway.

View the videos below to learn about the resources that may be available to you.

Please note: As we continue to enhance our provider portal to deliver optimal service for our providers, you may find that not all functions shown are readily available to all providers. Thank you for your patience.

Video Library

Provider Portal – Overview

Submitting PDM Requests

Submitting a Claim Reconsideration

Submitting a Prior Authorization

Annual Provider Model of Care Training

Submitting Pharmacy Prior Authorization

Statin Therapy for Primary Prevention of ASCVD Events in Patients with Diabetes

Provider Education Resources

Resources for Patients Impacted by COVID-19 Loss of Health Insurance Coverage
HealthCurrent COVID-19: Executive Order – Elective Surgeries
HealthCurrent COVID-19: AHCCCS Provider Resources
COVID-19: Prior Authorization Changes
COVID-19: Emergency Declaration Health Care Providers Fact Sheet
COVID-19: Recommendations for provider preparedness
COVID-19: AHCCCS Frequently Asked Questions
COVID-19: Specimen Guide
COVID-19: Specimen Collection and Shipping Instructions


Prior Authorization Updates – Provider Administered Drugs
Health Choice Arizona Celebrates & Honors Pride Month
Reminder: Health Choice Q2 All Provider Forum
Save The Date: Health Choice Q2 All Provider Forum
Health Choice Provider Manuals
Health Choice Generations 100-day Prescription Refills
Dental Prior Authorization Changes
2020 Q1 All Provider Forum
Provider Quality Coding Toolkit
Provider Office Lab Testing (POLT) List

Provider Newsletters

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