Behavioral Health

Behavioral Health Services

On January 1, 2021, our plan name will change from Health Choice Generations to Health Choice Pathway.

If you need help with a mental health or substance abuse problem you can get counseling, psychiatric medication and supportive services through a contracted Health Choice Generations (HMO D-SNP) behavioral health provider. Please refer to your Evidence of Coverage for covered services and your Provider Directory for a listing of contracted behavioral health providers.

If you need assistance finding a behavioral health provider or need help getting services, please contact Member Services at  1-800-656-8991, TTY 711, 8 a.m. – 8 p.m., 7 days a week. Health Choice Generations also has experienced behavioral health Case Managers that can help you find services.

If you are in a crisis or need urgent behavioral health services, the county crisis lines are available 24 hours a day, 7 days a week.

County Crisis Hotline Toll-free Phone numbers
Maricopa 1-800-631-1314
Pinal 1-866-495-6735
Apache, Coconino, Gila, Mohave, Navajo, & Yavapai 1-877-756-4090


Last Updated: 09/23/2020

You are leaving Health Choice Generations

This link will take you away from the Medicare section of

You will be redirected to

Click the link above to continue or CANCEL