Behavioral Health Services
On January 1, 2021, our plan name will change from Health Choice Generations to Health Choice Pathway.
If you need help with a mental health or substance abuse problem you can get counseling, psychiatric medication and supportive services through a contracted Health Choice Generations (HMO D-SNP) behavioral health provider. Please refer to your Evidence of Coverage for covered services and your Provider Directory for a listing of contracted behavioral health providers.
If you need assistance finding a behavioral health provider or need help getting services, please contact Member Services at 1-800-656-8991, TTY 711, 8 a.m. – 8 p.m., 7 days a week. Health Choice Generations also has experienced behavioral health Case Managers that can help you find services.
If you are in a crisis or need urgent behavioral health services, the county crisis lines are available 24 hours a day, 7 days a week.
|County||Crisis Hotline Toll-free Phone numbers|
|Apache, Coconino, Gila, Mohave, Navajo, & Yavapai||1-877-756-4090|