Star Ratings

Last Updated: October 1, 2023 at 12:08 am

BCBSAZ Health Choice Pathway (HMO D-SNP) is proud to be awarded four stars by Medicare for the second year in a row!

BCBSAZ Health Choice Pathway is once again among Arizona’s highest-rated dual-eligible special needs plans for providing high-quality care and outstanding service for Medicare and AHCCCS (Medicaid) beneficiaries.

Why are star ratings important?

Medicare’s star rating system provides consumers with an easy, unbiased way to compare plans. Star ratings tell you how well the plan is performing and how satisfied their members are with it. A higher star rating means a higher quality plan. BCBSAZ Health Choice Pathway strives to continuously improve Star Ratings. Every year, Medicare evaluates plans based on a 5-star rating system.

2023 Medicare Star Ratings
(Updated - 10/21/2022 09:36 AM)

Calificaciones por estrellas Medicare 2023
(Updated - 10/21/2022 09:56 AM)

The Star Ratings program aims to:

  • Raise the quality of care for Medicare members
  • Strengthen member, provider, and health plan relationships
  • Help members compare health plans more easily

Star Ratings are based on:

  • Member surveys
  • Member claims
  • Customer Service inquiries

We are committed to making a difference, keeping you healthy, and feeling your best. BCBSAZ Health Choice Pathway provides a robust suite of care and disease management programs and care coordination services. Our multidisciplinary teams include physicians, nurses, social workers, pharmacists, and others to support individual health literacy and self-management. We check our Quality Management Performance Measures to find areas for improvement to help more of our members use preventative services so that they can stay healthy! Members can request information about the QI program by calling Member Services at 1-800-656-8991, TTY: 711.



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