Your Feedback Is Important

Last Updated: March 16, 2023 at 10:48 am

Your Health and Happiness Matter

BCBSAZ Health Choice Pathway (HMO D-SNP) values your input as a member. If you receive a survey, we hope you’ll give your feedback.

Our goal is to give you quality healthcare, programs, services, and benefits to support you on your path to wellness.

You will be asked questions like:

  • How easy is it to get an appointment with your doctor or fill a prescription at your pharmacy?
  • As your health plan, does our Member Services team help answer your questions?
  • How do you rate us as your health plan on a scale of 0-10?

And what will we do with your feedback?

As your health plan, we will keep working to make sure we meet your needs by:

  • Working with providers to help you get appointments when you need them
  • Answering your health plan questions with a Member Services team and personal Health Care Buddy who is there for you
  • Supporting you with physical and mental health and wellness programs

BCBSAZ Health Choice Pathway wants to make healthcare easy. If you’re having any trouble with using your plan or getting care, please call us so we can make it right.

Call us at 1-800-656-8991, TTY: 711
7 days a week | 8 a.m. to 8 p.m.
You can also contact us by email at


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