Coronavirus Alert

Health Choice Generations (HMO D-SNP) is keeping up with the latest developments about the COVID-19 illness. Below are some tips to protect your health.

On January 1, 2021, our plan name will change from Health Choice Generations to Health Choice Generations.

How to protect yourself

  1. Most important: Stay home when you are sick.
  2. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  3. Avoid touching your eyes, nose, and mouth with unwashed hands.
  4. Avoid close contact with people who are sick.
  5. Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  6. Clean and disinfect frequently touched objects and surfaces.
  7. Know the signs and symptoms of COVID-19: fever, cough and shortness of breath.
  8. See more tips from the Centers for Disease Control and Prevention (CDC)

Concerned about symptoms?

Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

We are here to help.

If you have questions, please call us at 1-800-656-8991, TTY 711, 8 a.m. to 8 p.m., 7 days a week.

COVID-19 Information and Updates

Please refer to these websites:
Centers for Disease Control and Prevention (CDC)
Arizona Department of Health Services website
COVID-19: AHCCCS Frequently Asked Questions
HealthCurrent COVID-19 AHCCCS Provider Resources
CVS Health – COVID -19 Testing Information/Locations

Member Communications

COVID-19: We Are Here For You! 
(English / Spanish)

Provider Education Resources

Resources for Patients Impacted by COVID-19 Loss of Health Insurance Coverage
HealthCurrent COVID-19: Executive Order – Elective Surgeries
COVID-19: Medicare Provider Enrollment Relief Frequently Asked Questions (FAQs)
COVID-19 Telehealth Practices as of 3/25/2020
COVID-19: Emergency Declaration Health Care Providers Fact Sheet
COVID-19: Recommendations for provider preparedness
COVID-19: Specimen Guide
COVID-19: Specimen Collection and Shipping Instructions
Dental Prior Authorization Changes
Health Choice Generations 100-day Prescription Refills

 COVID-19 Video Resources

A message from Health Choice’s Chief Medical Officer and other Arizona health care professionals.






Last Updated: 10/13/2020


You are leaving Health Choice Generations

This link will take you away from the Medicare section of

You will be redirected to

Click the link above to continue or CANCEL