Welcome to Health Choice Pathway (HMO D-SNP)
Health Choice Pathway is a subsidiary of Blue Cross Blue Shield of Arizona.
For over 30 years, Health Choice is about providing you with the quality health care and benefits you deserve. Today, together with Blue Cross Blue Shield of Arizona, we serve more than 1.8 million members in our community. We are committed to making a difference, keeping you healthy, and feeling your best. We look forward to serving you now and for many more years to come!
Our Member Services team is located in the heart of Phoenix, Arizona. Whether you need member support or you simply have some questions that need answers, we’re always here to answer every question and address every concern. Health Choice Pathway is a Medicare Advantage Special Needs Health Plan with Prescription Drug Coverage (MA-PD) contracted with the Centers for Medicare & Medicaid Services (CMS).
If you feel we can provide you with the best care, make sure you:
- Live in a county that we provide care in*
- Are enrolled in AHCCCS
- Are entitled to Medicare Parts A and B
With our health plan, you will be able to:
- Receive quality care through our plan providers
- Receive extra benefits beyond Original Medicare and AHCCCS at no cost to you
- Have access to our 24/7 Nurse Advice Line to receive round the clock health advice
- Be in contact with your own Health Care Buddy – a member of our team that is dedicated to YOU and your health care needs
We are here to help. Our Member Services Department is open 8 a.m. – 8 p.m., 7 days a week and can be reached by calling 1-800-656-8991. TTY users should call 711.
Or, you may e-mail Member Services at comments@HealthChoiceAZ.com .
*Health Choice Pathway provides quality care in Apache, Coconino, Gila, Maricopa, Mohave, Navajo, Pinal, and Yavapai counties.
Get more benefits and quality health care with Health Choice Pathway!
Health Choice Pathway will offer extra benefits that might surprise you. Our benefits go beyond what is covered by Original Medicare and AHCCCS (Medicaid).
- Dental Services
- Vision Services
- Hearing Services
- Over-the-Counter (OTC) Items
- Fitness Benefit
- Healthy Rewards Program
If you have Medicare and AHCCCS, Health Choice Pathway is just for you!
Learn more about what makes Health Choice Pathway the right choice for a better Medicare Advantage experience. We’ve got you covered, so you, can Do Life.
Do I Qualify?
To join Health Choice Pathway, you must:
- Be a United States citizen or be lawfully present in the U.S.
- Live in the plan’s service area (Apache, Coconino, Gila, Maricopa, Mohave, Navajo, Pinal, and Yavapai counties)
Important: To join this Medicare Advantage Special Needs Plan, you must also have:
- Medicare Part A (Hospital Insurance)
- Medicare Part B (Medical Insurance)
- Medicaid (AHCCCS)
Need more answers? We can help.
Call us: 1-855-243-3935, TTY 711, 8 a.m. to 8 p.m., 7 days a week.